ISO 9001 – Quality Management Systems an Introduction and Foundation

This course aims to introduce your organization into the world of ISO9001, a quality management system which is in place in many businesses and organizations of all sizes and types globally. ISO9001 provides a framework to enable an organization to follow a systematic approach in achieving continual improvement of quality in products and services, and efficiency.

Learning Objectives

  1. Know and understand the requirements of ISO9001.
  2. Understand what auditors of ISO9001 will be looking for.
  3. How to create and constantly improve the quality management system, quality policy, and quality objectives.
diverse sustainability initiative
Crowberry Consulting iso 9001
cyber essentials
ema award winner logo
women owned business
top 100 award
Regional Winner - small
sgs consultants
Affiliate Logo

What our customers say

We pride ourselves in providing a first class service to all of our customers. See what some of our many happy customers say about our service.

Customer Testimonial - Stothert Cushions

“UNICEF UK has always been concerned with its environmental impact and engaged with Crowberry Consulting Ltd  to formally calculate our carbon footprint for 2022 and provide actions for us to follow through on our path to net zero.  Becky and the team were clear on the data they required from us which made the process simple.  The final report has given us a range of feasible options to pursue and it was explained in a very clear manner which will enable us to explain our current and future climate targets to our staff and supporters.”

Steven Waugh, Chief Financial Officer, UNICEF UK (London)

We recently worked with the team at Crowberry Consulting Ltd to support our Quality Management System (ISO9001) implementation, they provided us with internal training, implementation, documentation support and guidance and on site internal audits. Our team has worked over the last year to embed the quality system values and are proud to be recommended for certification by our external certification body. We would highly recommend the team at Crowberry Consulting who supported our team with this standard.

Elaine Keane Chief Quality Officer, ORPEA Residences Ireland

“I would recommend Crowberry Consulting to any business. It has provided us with exceptional guidance and assistance towards meeting our key objective – achieving ISO 14001 certification.”

Shermith Jinadasa, Health & Safety Co-ordinator at The Authentic Food Company Ltd (Manchester)

Lindsey - North Lancs Training Group

“Crowberry Consulting provide us with quarterly Environmental and Energy legal register updates, which enable us to stay compliant with legislation for our ISO 50001 and ISO 14001 standards. Crowberry Consulting provide us with updates on any new or upcoming legislation with a direct impact to ourselves or our products and also offer us evaluations of compliance. The service that Crowberry Consulting provide Fuel Card Services is to a very high standard and maintains an excellent level of professionalism and supports our ISO journey. We would be happy to recommend their services to you.”

Ben Glover from Fuel Card Services

Our Memberships

NWLCC Member Logo
fsb member logo
bsi acp logo 2020